Support Topic

The collar has to be held on top of the Boundary Wire to activate, or it does not activate at the Boundary at all.

  • Replace the battery.
  • Adjust Range Adjuster knob clockwise to increase the distance from the Boundary Wire that the Collar Receiver activates.
  • Adjust the Range Switch to the other setting.
  • If using a Double Loop, make sure Boundary Wires are separated 1 - 1.5 metres.
  • If the Collar Receiver still has to be held on top of the Boundary Wire, perform the Short Loop Test.
Products related to this Support Topic:

_en-ie